Our physical address is: 1616 Westgate Circle, STE 317 Brentwood, TN 37027

Smart & Actionable Electronic Monitoring System | CHARLIE APP

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CHARLIE is a Smart Electronic Monitoring App designed to help Substance Use Disorder Treatment Facilities monitor patients’ recovery progress, reduce relapse rates, and capture re-admissions should relapse occur.

CHARLIE data monitored daily and generated weekly for our clients by the Care Team, which consists of a LADC II, CPRS, and Data Analyst. CHARLIE was created by and is owned by a Recovering Alcoholic and Veteran.

Please feel free to contact us at 833-985-0012. We respond to messages promptly

What is “CHARLIE”?

The development of CHARLIE was inspired by the Gorski-CENAPS Model

CHARLIE functions like a high-end, yet easy to use monitoring device to track patients’ recovery process and enable Treatment facility to take prompt action if projected relapse or actual relapse occur

Visibility into patient’s mental state via digital monitoring can dramatically improve prediction of full-blown relapses and detect if/when relapse occurs

CHARLIE uses rolling weekly data collected from answers to Likert-scaled questions as well as biometric data (i.e., BP and Heart Rate via FDA-cleared wireless cuff). These data are placed into proprietary algorithms to stratify subgroups of patients showing greatest probability of impending relapse

Treatment Facility Pain Points

  • Difficulty maintaining ongoing patient care and monitoring
  • Lack of measurable data gathering to predict potential relapse
  • Hard to stay connected with patients once they leave treatment. In our experience, many Alumni staff are typically overwhelmed by large volume of follow-up calls and struggle with how to rank-order them
  • Obstacles in scheduling ongoing individual or family counseling sessions

Solutions

Monitor compliance, recovery progress via:

1.Data collected from Likert-scaled patient’s daily check-ins and biometric data. Check-in questions can be added or changed and algorithms can be tweaked in a matter of minutes. 

2.Data placed into our proprietary, predictive algorithms that may detect impending relapse

3.Patients’ easy and near immediate access to CHARLIE Care Team to detect if relapse has occurred

These data transmitted securely to Treatment Facility client every Friday. Data come in an easy to read, triage-sorted dashboard.

If relapse detected Treatment Facility notified immediately.

CHARLIE can…

  • Help you connect digitally with your patients
  • CHARLIE Care Team simply passes on information to Treatment facility for the facility staff to follow up. This can be done via interoperable EMRs or via phone/email
  • Streamline your entire patient monitoring process

CHARLIE Does All You Want

By bringing a personal touch to your patients’ care – both during treatment and beyond – Treatment facilities are able to help patients in new, ongoing ways.

Instantly connect to patients via digital monitoring. Allow your Alumni team to shine as CHARLIE detects troubled patients.

  • C – Customizable
  • H – Holistic
  • A – Accessible
  • R – Reliable
  • L – Long-term
  • I – Independent
  • E – Evidence-based

COST vs. BENEFIT

Highly Cost-Effective

We assist patients with the education of complying with their personal CHARLIE accounts, we provide constant monitoring data to treatment facilities and alert them if patient has acknowledged relapse and wants help; the cost is $45 per patient per month to be paid by Treatment Facility.

Within reason, certain CHARLIE modules can be customized for the needs or desires of any SUD Treatment Center (i.e., different and/or additional Likert-scaled questions in the patient’s daily check-in).

Should the Treatment Facility desire to outsource primary substance use disorder counseling to the Charlie Care Team post-discharge, we can most certainly provide those services; there would of course be an additional cost per patient per month.

Potential ROI

ROI = capturing potential re-admissions of patient if relapse is detected. Also, Treatment Facilities can measure longer-term (180 days+) patient outcomes to illustrate to payers during contract negotiations

An intangible benefit is the GOODWILL established with the patient and their loved ones by providing such a monitoring system

We believe CHARLIE will generate significant ROI for treatments centers, which we can transparently quantify our forecast for your operation during a demo.

The Wait is Finally Over

There is Another Way